• 101 Fontaine Court, Monroe Township, NJ 08831
  • info@stephillassociates.com
  • Call us today! 732-792-2021

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FAQ

  • What kinds of businesses does Stephill Associates support? We primarily serve small businesses and specialty contractors in Central and Northern New Jersey. Most of our clients have up to 25 computers and rely heavily on their networks and specialized software applications like Wintac, ESC, and TruVantage.
  • How quickly can I expect a response when I call? We pride ourselves on answering calls live. When you reach out, you’ll connect with a real person—no long waits or endless phone trees. Support requests are handled promptly so you can get back to business without unnecessary downtime.
  • What makes you different from other IT companies? Many IT providers are slow to respond or treat smaller businesses as an afterthought. At Stephill Associates, we specialize in supporting local contractors and small businesses, offering:
    • Tailored support plans that fit your budget
    • Proven technology we use ourselves
    • A single point of contact for your account
    • A dedication to fast, reliable service
  • Do you offer after-hours or emergency support? Yes. We understand that business doesn’t always stop at 5 PM. Our team is available for urgent issues outside of regular hours, so you won’t be left stranded if a critical system goes down.
  • Can you handle specialty IT requirements for my industry? Absolutely. Many of our clients operate in construction-related trades or use industry-specific applications. We know how important uptime is, and we have the expertise to keep your unique systems running smoothly.
  • What services do you provide? Our core offerings include:
    • Managed IT services
    • Remote IT support
    • Data backup and disaster recovery
    • Network security solutions
    • Hosted services, including Microsoft Office 365 and Exchange
  • How do your pricing and support plans work? We design simple, tailored plans that can include automated services, with or without labor included. This ensures you only pay for what you need—nothing more, nothing less.
  • Why should I trust Stephill Associates with my IT needs? We’ve been serving businesses in New Jersey since 2003, with over 22 years of experience in IT management and support. Our reputation is built on responsiveness, reliability, and a genuine dedication to keeping your business productive.
  • What happens if my system goes down? Our proactive monitoring, backup systems, and disaster recovery planning are designed to minimize downtime. If an issue arises, our team responds quickly to get your systems back online and your business moving again.
  • How can I get started? It’s simple—call us at 732-792-2021 for immediate support or to schedule a consultation. We’ll discuss your current IT challenges, evaluate your needs, and create a support plan that works for your business.
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Contact Info

  • Stephill Associates, LLC 101 Fontaine Court Monroe Township, NJ 08831
  • info@stephillassociates.com
  • Phone: 732-792-2021
    Fax: 732-226-7348

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